Our IT Services

Detailed information about the expert IT support and solutions offered by Mike's Computer Tech, tailored for professional services and small businesses.

Remote IT Support

When technology issues arise, you need fast, reliable help to get back to work. I provide expert remote support for Windows and Mac systems, troubleshooting software glitches, hardware problems, network connectivity issues, and more. Using secure remote access tools, I can often diagnose and resolve problems without needing an on-site visit, saving you time and minimizing disruption to your business. My focus is on clear communication and effective solutions to keep your workday productive.

Proactive Systems Maintenance

Prevention is always better than cure. My proactive maintenance service involves regular health checks for your computers (Windows & Mac) and network. This includes applying critical security patches and software updates, optimizing system performance, checking backups, and identifying potential issues before they disrupt your workflow. Consistent maintenance reduces unexpected downtime, extends the lifespan of your equipment, and ensures your systems remain secure and efficient.

Network & Cloud Services

Navigate the complexities of modern business networks and cloud solutions with confidence. I provide expert setup, configuration, and ongoing management for essential services like Microsoft 365 (email, OneDrive, SharePoint) and Synology NAS servers for secure local data storage. Whether you need a reliable office network, secure remote access, or help migrating to the cloud, I ensure your infrastructure is stable, secure, and aligned with your business needs.

Data Security & Backup

Protecting your sensitive client and business data is paramount, especially for legal and accounting firms. I implement robust data backup strategies (both local and cloud-based) and configure essential security measures like firewalls, endpoint protection, and secure data practices. My goal is to safeguard your critical information against hardware failure, cyber threats, and accidental deletion, providing peace of mind and helping you meet compliance requirements.

Ready to discuss how these services can benefit your business?

Contact Michael Challis