Central Florida Service Area
Mike’s Computer Tech provides direct, expert on-site IT consulting, business workstation deployment, and network hardware setup across Central Florida.
Coverage Map (20-Mile Primary Radius)
Our primary on-site service zone covers locations within an approximate 20-mile driving radius across Osceola, Orange, and East Polk counties.
Osceola County
Kissimmee, Celebration, Poinciana, St. Cloud, Buenaventura Lakes, Campbell, and Intercession City.
Orange County
Hunters Creek, Dr. Phillips, Meadow Woods, Southchase, Lake Buena Vista, Williamsburg, Taft, and Bay Lake.
Polk County
Davenport, Four Corners, ChampionsGate, Reunion, Haines City, Loughman, and Posner Park.
On-Site Travel Policy & Rates
To account for travel and dispatch times throughout Central Florida, all local on-site visits follow a clear, transparent fee structure.
- Standard Travel / Minimum: All on-site dispatches within our primary 20-mile radius incur a standard $50 travel charge.
- Remote Support Alternative: For software diagnostics, email configuration, Synology server management, or routine maintenance, we provide direct, secure remote sessions nationwide with no travel charges.
- Extended Travel Zone: Locations outside our shaded 20-mile perimeter are scheduled on a case-by-case basis and quoted prior to dispatch.
Service Area, Rates & Booking FAQ
Which areas in Central Florida do you service on-site?
We provide direct on-site IT support across Osceola, Orange, and East Polk counties, including Kissimmee, Celebration, Poinciana, St. Cloud, Hunters Creek, Dr. Phillips, Davenport, ChampionsGate, Reunion, and Four Corners. For clients located outside these areas, we offer fast, secure remote support nationwide.
What are your rates and minimum charges for on-site visits?
On-site service is billed at a standard rate of $165/hr, with travel fees and labor minimums based on one-way driving distance from our base:
- Zone 1 (1–20 miles): $50 travel fee | 1.0-hour labor minimum ($165.00) | $215.00 total minimum.
- Zone 2 (21–30 miles): $85 travel fee | 1.5-hour labor minimum ($247.50) | $332.50 total minimum.
- Zone 3 (31–40 miles): $125 travel fee | 2.0-hour labor minimum ($330.00) | $455.00 total minimum.
Time beyond the zone minimum is billed in straightforward 15-minute increments ($41.25 each).
Do you require an upfront deposit to book an appointment?
Yes, for new clients, scheduled on-site visits require a credit card deposit covering the travel dispatch fee and the first hour of labor ($215 for local visits). This retainer is credited 100% toward your service on your final invoice and is fully refundable with at least 2 hours advance cancellation notice.
Do you offer remote IT support instead of an on-site visit?
Yes. We provide secure, direct remote consulting nationwide for both urgent troubleshooting and ongoing system health. Remote services include:
- Proactive Maintenance & Optimization: System tune-ups, OS patch management, software updates, and performance tuning.
- Security Audits & Data Integrity: Endpoint security checks, Microsoft 365 configuration, and verifying cloud or local backup integrity.
- On-Demand Help Desk: Resolving email issues, application errors, printer routing, and user support.
Remote sessions eliminate travel fees entirely and allow us to start working on your system immediately.
Do you handle physical office ethernet cabling?
We configure and install all computer hardware, business routers, switches, access points, and Synology servers using existing wiring and rack patch cables. We do not pull low-voltage bulk cabling through walls or ceilings.
Ready to Resolve an IT Issue or Plan an Office Deployment?
Work directly with senior systems expert Michael Challis for reliable on-site service or immediate remote assistance.